Contact Us/Return Policy
For any questions or concerns regarding your order, damages, or general customer service type questions, you can email firstname.lastname@example.org. For any urgent concerns, you can call our store phone Monday-Friday 10-6 or Saturday 10-2 at 251-408-9773 for assistance.
Store pick-up: 14 days exchange or store credit from the time the order is fulfilled and ready for pick-up. Our standard fulfillment time is 24 hours.
Shipped orders: 14 days exchange or store credit from the day it arrives in the mail. Shipped orders can be shipped back at the customer’s expense or returned in store.
Ship orders back to 6207 Cottage Hill Rd, Suite F, Mobile, AL 36609.
ALL sale items, accessories, gifts, and purses are FINAL SALE! Mystery and grab bags are also FINAL SALE due to steep discounts!
***Disclaimer: If you originally chose store pick-up and later decide to have it shipped, the return time still starts from the original date of store fulfillment. We ONLY do cash or card refunds for system glitches, otherwise no refunds....exchange or store credit only.